Wednesday 30 May

09:00 – 09:45

09:45 – 11:15

THEMATIC PANEL DISCUSSIONS 
4 sessions running in parallel

Descriptions of panel discussions available in:

PANEL 1

INTEGRATED SERVICES TO IMPROVE SOCIAL AND ACTIVE INCLUSION

Moderator: Jose Manuel Fresno, Independent Expert, Spain

Investing in long-term unemployed people: providing choice and control for successful activation
Employment Department, City of Aarhus, Denmark
Vibeke Jensen, Head of the Employment Department

REI: a new measure to fight poverty and improve active inclusion
Consorzio dei servizi sociali Area 5, Italy
Carmine De Blasio, Director

Enhancing the Right to Social Inclusion Through Service Integration
Department of Social Rights, Government of Navarra, Spain
Loli Gutiérrez Urrestarazu, Project Coordinator

Empowering communities through inclusion
Fundación “la Caixa”, Spain
Francesc de Paula Ventura Ribal, Director of Department for Interculturalism and Social Cohesion

PANEL 2

INCORPORATING THE VOICE OF CHILDREN AND YOUTH PEOPLE IN SOCIAL SERVICES

This panel will be hosted by the Centre of Excellence for Looked After Children in Scotland (CELCIS)

Moderator:
Jennifer Davidson, Executive Director, Institute for Inspiring Children’s Futures and the Centre for Excellence for Looked after Children in Scotland (CELCIS) at the University of Strathclyde, Scotland

Young Inspectors and a New National Programme of Joint Inspections
Care Inspectorate, Scotland
Karen McCormack, Strategic Inspector

Collective Participation of Children in Care: a pool for expertise
National Observatory for the Protection of Children (Observatoire National de la Protection de l’Enfance – ONPE), France
Flora Bolter, Researcher

Taking a Community Development Approach to Safeguarding Children
Agenzija Appogg, Malta
Catherine Fleri Soler, Services Manager

PANEL 3

UNLOCKING THE POTENTIAL OF TECHNOLOGY TO IMPROVE SOCIAL SERVICES

Moderator:
Delphine Chilese-Lemarinier, European Affairs Delegate, Edenred SA, Belgium

Empowering people with disabilities through a mobile app
Randers Municipality, Denmark
Carsten Wulff Hansen, Director of Social Services

Tool for Speech Recognition: : a revolution for processing documentation
Swedish Association of Local Authorities and Regions
Einar Heiervang, Project leader

Enabling the elderly to remain at home through telecare services
The Social Services and Dependency Agency of Andalucía, Spain
Jaime Ruiz Serra, Director of Telecare service in Malaga, Spain

PANEL 4

NEW FORMS OF EVALUATION TO IMPROVE THE QUALITY OF SOCIAL SERVICES

Moderator:
Monika Chaba, Policy Officer, DG Employment, Social Affairs and Inclusion, European Commission

Quality of Life Survey: Assessing perceptions and experiences of social services across Europe
Eurofound, EU Agency for the improvement of living and working conditions
Robert Anderson, Head of Social Policies Unit

Moving from compliance to outcomes for service users: Scotland’s New National Care Standards
Care Inspectorate, Scotland
Rami Okasha, Executive Director of Strategy and Improvement

Social Assessment Scale: A framework for determining support for service users
Provincial Council of Barcelona, Spain
Marta Solé Pascual, Head of Support and Planning

Reference Budgets: A minimum threshold for social inclusion
Public Centre for Social Welfare (OCMW) Ghent, Belgium and Centre for Budget Advice and Research (CEBUD)
Ann Vanden Wyngaerd, Director of Policy

11:15 – 11:45

Networking break

11:45 – 13:00

PLENARY SESSION 4

European Round Table 

Wrap-up discussion focusing on the key messages from the conference and the game changers for the future of social services

Moderator: David Brindle, Public Services Editor, The Guardian, United Kingdom

Panellists:

Zornitza Roussinova, Deputy minister, Ministry of Labour, Bulgaria

Olivier Noblecourt, Interministerial Delegate for Preventing and Combating Child and Youth Poverty, France

Paolo Favini, Director General for Social Inclusion and Income Support, Lombardy Region, Italy

Miguel Poiares Maduro, Director of the School of Transnational Governance, European University Institute 

Fernando Rodriguez Villalobos, President of Seville County Council, Spain

13:00 – 13:15

Close of conference and invitation to the European Social Services Conference 2018

Alfonso Lara Montero, Chief Executive, European Social Network

Paolo Favini, Director General for Social Inclusion and Income Support, Lombardy Region, Italy