Our expansive workshop programme provides a unique opportunity to share innovative practices from across Europe. This is a chance to collaborate, to learn from each other and to inspire your colleagues facing similar challenges.

Workshop Themes

The 26th ESSC will provide a comprehensive policy and practice programme including:

Throughout the conference, various organisations from all sectors will be hosting workshops showcasing the latest good practice examples from across Europe – and your organisation could be one of them!

Within the overarching theme for 2018, the ESSC will feature innovative initiatives on the following four streams:

  • INVESTING in people-centred services
  • INVESTING in new forms of partnerships
  • INVESTING in the social service workforce
  • INVESTING in technology

Have a question or want to know more?

Panel Discussion 1 – Integrated services to improve social and active inclusion

PANEL 1 Integrated services to improve social and active inclusion Interpretation in: English, German, French, Italian and Spanish Under debate is active inclusion and how to enable citizens, including those furthest from the labour market, to fully participate in society.  Actively including some vulnerable people requires more than a single agency or service – it [...]

Panel Discussion 2 – Incorporating the voice of children and young people in social services

PANEL 2 Incorporating the voice of children and young people in social services Interpretation in: English and Spanish Moderator: Jennifer Davidson, Executive Director, Centre for Excellence for Looked after Children in Scotland (CELCIS) Service user involvement represents a shift in how social services are provided, going from seeing users as beneficiaries to recognising them as [...]

Panel Discussion 3 – Unlocking the Potential of Technology to Improve Social Services

PANEL 3 Unlocking the Potential of Technology to Improve Social Services Interpretation in: English and Spanish Moderator: Delphine Chilese-Lemarinier, European Affairs Delegate, Edenred SA, Belgium This session will highlight innovative examples of how technological developments are playing a key role in delivering social services. The presentations and discussion will show how technological developments can help [...]

Panel Discussion 4 – Innovative methods to evaluate social services

PANEL 4 Innovative methods to evaluate social services Interpretation in: English and Spanish Utilising evaluation methods and assessment tools help measure improvements in service provision, gauge social services impact on service users and assess how they can be supported in the most effective and personalised way. This session showcases different approaches from across Europe to [...]

27. Technology as an enabler of new ways of serving citizens

Technology as an enabler of new ways of serving citizens IBM Watson Health, Austria Artificial Intelligence, Cognitive Technologies, Straight Through Processing, Cloud Computing and many more - why should Social Security institutions care about technologies? Because these technologies enable new and improved interactions between Social workers, case workers and citizens. Join this workshop to learn [...]

MISSION: an experimental approach towards testing social work intervention

Title: MISSION: an experimental approach towards testing social work intervention Presenter: Hanne Denoo, Project manager, MISSION Organisation: OCMW Kortrijk, Belgium In the MISSION project, a pilot programme is being implemented to test an innovative outreach approach for the integrated delivery of local social services aimed at the integration of disadvantaged families in the labour market [...]

“Hulste (be)zorg(d)t”: caring for older people.

Title: “Hulste (be)zorg(d)t”: caring for older people. Presenter: Hans Piepers, Director of Social Services Organisation: OCMW Harelbeke, Belgium The project “Hulste (be)zorg(d)t”, carried out by the community centre ‘Dorpshuis De Rijstpekker’, was aimed at approaching in a proactive way all the inhabitants older than 80 who are still living at home with the help of [...]

Tackling energy poverty at local level

Title: Tackling energy poverty at local level Presenter: Ms. Montserrat Vilella, Department of Social Welfare of the City Council of Reus since 2011 and Deputy in the Parliament of Catalonia from 2015 to 2018 Organisation: Catalan association of municipalities One of the most relevant issues, especially after the economic crisis of 2007, is how to [...]

Care About Physical Activity

Title of the project: “Care About Physical Activity” Presenter: Rami Okasha Organisation: Care Inspectorate, Scotland, UK An improvement programme to support older people to move more is having a major impact in Scotland. The Care Inspectorate, a national scrutiny and improvement programme, is working with 165 care homes, domiciliary care services, and supported accommodation services [...]

E-vouchers as efficient tools to implement various local social policies and to answer multiple political objectives

Title of the project: E-vouchers as efficient tools to implement various local social policies and to answer multiple political objectives Presenter: Elena Russo, responsible for Education and Social Policy Organisation: Piedmont Region, Italy The Piedmont Region has launched in January 2018 two e-vouchers programmes to be implemented for two years. They concern two specific social [...]

Elkar-EKIN, Plan for social inclusion of the Provincial Council of Gipuzkoa. Example of the new model of collaborative governance, cogeneration and co-creation.

Title of the project: Elkar-EKIN, Plan for social inclusion of the Provincial Council of Gipuzkoa. Example of the new model of collaborative governance, cogeneration and co-creation. Presenter: Maite Peña, Deputy of Social Policies of the Provincial Council of Gipuzkoa Organisation: Provincial Council of Gipuzkoa, Spain The Provincial Council of Gipuzkoa aims to be one of [...]

LIFE project: supporting families with complex difficulties

Title of the project: LIFE project: supporting families with complex difficulties Presenter: Mats Eriksson, Manager R&D Centre in Linkoping Organisation: R&D Centre in Linkoping, Sweden The Learning to Innovate with Families (LIFE) is an Erasmus + project consisting of 5 partners: The R&D Centre in Linkoping, Comune di Cervia in Italy, Univerza V Ljubljani in [...]

Etxean Bizi: home care model for older people

Title of the project: Etxean Bizi: home care model for older people Presenter: Alvaro Garcia, Researcher Organisation: Matia Foundation, Spain Guipuzkoa County Council, with the technical support of Matía Foundation, is implementing a new home care model through the project Etxean Bizi. This model is based on a person-centred approach to achieve an integrated care [...]

Project “Habitat” for homeless people in Seville

Title of the project: Project "Habitat" for homeless people in Seville Presenter: Emilia Barroso Fuentes, General Director for Social Action Organisation: City of Seville, Spain The innovative project "Habitat Seville" is based on an innovative methodology focusing on a person-centred approach. The person gets the necessary support from a home and it is the home the [...]

Inserta empleo

Title of the project: Inserta empleo Presenter: Francisco López Aguado, General Director of Inserta Andalucía Organisation: ONCE Foundation, Spain Inserta Empleo provides labour intermediation services for people with disabilities but also for companies and administrations. These services are co-financed by ONCE foundation and European funds (European Social Fund). Portalento, an online platform created to support [...]

Therapeutic communities: overcoming addictions through community support

Title of the project: Therapeutic communities: overcoming addictions through community support Presenter: Azucena Leon Gerona, Social Worker, Therapeutic community in Almonte Organisation: Agency for social services and dependency of Andalusia, Spain Therapeutic Communities are residential centres where integrated care for addictions is provided. They organise pychological, health, educational and social inclusion activities and provide legal [...]

1. Distributing the European Social Fund from regional to local level in Baden-Württemberg

Distributing the European Social Fund from regional to local level in Baden-Württemberg Ministry of Social Affairs Baden-Württemberg and the County Council of Baden-Württemberg Interpretation in: English, German, French, Italian and Spanish In the region of Baden-Württemberg, Germany, 42 working groups have been set-up at regional level for the distribution of €92 million from the European [...]

2. Local authorities harnessing the potential of social enterprises to support vulnerable people

Local authorities harnessing the potential of social enterprises to support vulnerable people Neziskova Organizacia EPIC, Slovakia Interpretation in: English and Spanish   Harnessing the potential of social enterprises has become an increasingly popular method for supporting social inclusion at local level. This workshop will present the first training programme in central Europe which allows local [...]

4. An integrated model for refugees’ inclusion in Danish society

An integrated model for refugees’ inclusion in Danish society Municipality of Esbjerg, Jobcentre, Denmark Interpretation in: English and Spanish   The Municipality of Esbjerg implements a fast-track integration model for refugees including accommodation, support in accessing the labour market, Danish language and culture. Within the first month, all refugees have to start in either an [...]

5. Adhoc Project: an innovative solution and methodology to solve child-to-parent violence

Adhoc Project: an innovative solution and methodology to solve child-to-parent violence Meridianos, Spain Interpretation in: English and Spanish   Relations between parents and children have never been easy. Nowadays, this generation gap and the subsequent tensions have acquired an even greater importance, generating a phenomenon such as child -to-parent violence which represents an important challenge [...]

6. Assessment of health and care needs for highly vulnerable children

Assessment of health and care needs for highly vulnerable children The Norwegian Directorate of Children, Youth- and Family Affairs Interpretation in: English and Spanish A new model for routine assessment of health and care needs of children entering Out-of-Home Care and children of Women in Opiate Maintenance Treatment is being developed in the Southern Region [...]

7. Prepare for Leaving Care: young people involved in training professionals

Prepare for Leaving Care: young people involved in training professionals SOS Children’s Villages International Interpretation in: English and Spanish   The project ‘Prepare for Leaving Care’ which receives co-financing from the European Commission provides a 6-day training course for professionals so that they can support the wellbeing and rights of young people in transition from [...]

8. Preparation and dissemination of the Social Services Development Index in Spain

Preparation and dissemination of the Social Services Development Index in Spain National Association of Directors and Managers of Social Services in Spain Interpretation in: English, German, French, Italian and Spanish   The National Association of Directors and Managers of Social Services in Spain will present the Social Services Development Index, addressing how it is made [...]

9. Integration of migrants: contact point to coordinate public services to support refugees

Integration of migrants: contact point to coordinate public services to support refugees Public Centre for Social Welfare (OCMW) Antwerp Interpretation in: English and Spanish In the city of Antwerp, Belgium, the public employment service, the service for the integration of migrants, and the social welfare service have come together to provide a single point of [...]

14. Emerging technologies enabling data-driven policy and practice to improve social services

Emerging technologies enabling data-driven policy and practice to improve social services SAP Institute for Digital Government, Australia, Germany and Italy Interpretation in: English and Spanish   The SAP Institute for Digital Government (SIDG) is a think-tank that aims to create public value by leveraging digital capability to meet the needs of citizens and consumers of [...]

11. Implementing the right of persons with disabilities to live independently

Implementing the right of persons with disabilities to live independently European Union Agency for Fundamental Rights (FRA) Interpretation in: English and Spanish FRA has developed and applied human rights indicators to enable the assessment of the fulfilment of Article 19 of the UN Convention on the Rights of People with Disabilities across the 28 EU [...]

13. An integrated service for survivors of violence: a cross-sector collaboration

An integrated service for survivors of violence: a cross-sector collaboration Reykjavik, Iceland Interpretation in: English and Spanish   The Bjarkarhlíð family justice centre brings together services for survivors of violence in one location. It provides support to a range of different vulnerable people such as people with disabilities, migrant women, and older people. The centre [...]

16. Bridging the gap: from care to independent living sharing experiences and issues

Bridging the gap: from care to independent living sharing experiences and issues Public Centre for Social Welfare Mechelen (OCMW) Interpretation in: English and Spanish   Four care leavers set-up the NGO ‘Cachet’ as a support group run by and for young people in care, so they can share experiences and issues associated with leaving care [...]

17. Public-private networks to prevent gender-based violence in the Lombardy Region

Public-private networks to prevent gender-based violence in the Lombardy Region Lombardy Region, Italy Interpretation in: English and Spanish   The Lombardy Region promotes and supports the development of local networks to fight gender-based violence aiming to create an integrated system of support services and to reinforce civil society. Such networks are constituted by four mandatory [...]

18. Project promoting mental health and wellbeing for groups experiencing mental stress

Project promoting mental health and wellbeing for groups experiencing mental stress Regional Ministry of Health, Andalusia Interpretation in: English and Spanish   Following the presentation of the project during the 21 ESSC in Dublin in 2013, this workshop aims to share the first results of the research project that has been developed over the last [...]

19. Shared Expertise Coaching: creating dialogue between experienced experts and professionals

Shared Expertise Coaching: creating dialogue between experienced experts and professionals Laurea University of Applied Sciences and the City of Espoo, Finland Interpretation in: English and Spanish   The shared expertise coaching model brings together service users and professionals from health and social services. Together in combined sessions they can share their own perspectives and increase [...]

20. INCORPORA: facilitating access to employment for people in a vulnerable situation

INCORPORA: Facilitating access to employment for people in a vulnerable situation  Fundation la Caixa, Spain Interpretation in: English and Spanish   The INCORPORA programme is one of the initiatives developed by Caixa Foundation in collaboration with the Agency for Social Services and Dependency of Andalusia in order to facilitate the access to employment for people in [...]

22. ESTHER: an innovative project to improve out-of-hospital care for citizens and professionals

ESTHER: an innovative project to improve out-of-hospital care for citizens and professionals Design and Learning Centre for Clinical and Social Innovation and Kent County Council in collaboration with Qulturum Centre Jonchoping and Singapore. Interpretation in: English, German, French, Italian and Spanish   Design and Learning Centre for Clinical and Social Innovation (DLC) supported by Kent [...]

23. MVP: a collaborative programme to prevent violence among children and young people

MVP: a collaborative programme to prevent violence among children and young people Municipality of Botkyrka, Local Police and young mentors, Sweden Interpretation in: English and Spanish   The Municipality of Botkyrka started a violence prevention programme called MVP involving 6th and 9th graders in schools. The programme was established thanks to the collaboration between different [...]

24. 12 Clouds Project: stimulating young people to participate in the community

12 Clouds Project: stimulating young people to participate in the community The Ministry of Health of the Regional Government of Andalusia. Interpretation in: English and Spanish   The workshop will look at the 12Nubes project, which links formal educational measures with a non-formal space, stimulating people to reflect on the inclusion of children and young people as [...]

26. Intercultural Mediation Programme: Integration of unaccompanied migrant children

Intercultural Mediation Programme: Integration of unaccompanied migrant children Regional Ministry for Equality and Social Policies/ASSDA, Spain Interpretation in: English and Spanish   This workshop will present the Intercultural Mediation Programme for migrant children managed through the Child Protection System of Andalusia. The programme is based on the service provided to minor immigrants in order to [...]

28. Child Protection Hub: a multiple language platform for learning and networking

Child Protection Hub: a multiple language platform for learning and networking Terre des hommes, Hungary Interpretation in: English and Spanish   The Child Protection Hub (www.childhub.org) is a platform for learning and networking for child protection professionals in South East Europe and beyond.  It is a vibrant online community with 20,000 resources in six languages, [...]